*When available we have rapid COVID-19 testing with same day results. Our goal is to provide same day results to as many people as possible. We are giving priority to all patients who have COVID-19 symptoms, and also to all CRITICAL INFRASTRUCTURE workers with or without symptoms. Many patients with special circumstances may require a rapid COVID-19 test rather than waiting on test that takes longer. To expedite your visit, please register online at selected locations. Please Click the location below. No appointment needed.

Park Cities Galleria

Please be advised that Advance ER is a state licensed free-standing emergency center and all of our testing, including COVID-19, is billed as an emergency department visit.

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  • Comforting, informative and the best of the best
    My son was seen by these wonderful people, after a continuous run around with many different doctors and ER's.  They made sure we knew everything we needed to know about the procedure. They - Dr. King, Hector, and Carlos- were comforting, informative and the best of the best- at their jobs. Everyone in the building was extremely polite and sensitive to our needs. We are truly grateful to these individuals and their services!

    - Laura J.

  • Professional, courteous, but most importantly, extremely knowledgeable

    Loved this facility. We were in need of care in the middle of the night and they were absolutely amazing. Professional, courteous, but most importantly, extremely knowledgeable. I absolutely recommend it.

    - C.B.

  • Best ER Experience

    "This was, hands down, the best ER experience that I have ever had or could ever imagine. This may be better than any doctor's office visit too. The facility was gorgeous, everyone was extremely nice (from the gals who worked at the desk to the nurses to the doctor), and the service I received was phenomenal. This visit has made my fear/concern of ERs dissipate and I only wish that I could use this facility in lieu of most other health services I routinely receive."

    - T. Chisum

  • Good Customer Service

    "Very good customer service. Not only addressed medical issues, but also socialized and made me feel more important than a number or statistic."

    - J. Scott

  • Best Attitude and Bedside Manner

    "Advance ER on Inwood was absolutely the best ever and I've been to quite a few in my 71 years. They have THE best attitude you could ever imagine and their bedside manner was awesome. Annette, Dr. Allen and Paul were outstanding in their field. Do not go anywhere else."

    - P. Nixon

  • Unlike any place I've ever been to
    Love this place! They also have another location in the Galleria I've been to and had an incredible experience. So good in fact, that when I decided to come here since I was close by I thought for sure they wouldn't be as great, but I was wrong! The staff and services offered at these facilities are fantastic... unlike any place I've ever been to! You can tell they really care about the patient experience. The front desk person was clear that I wouldn't have to pay anything but my copay that day because they didn't know how much I would owe of my other benefits but that I would get a bill and if I needed anything to call their billing people and they would make sure I was happy. I did receive something from the insurance that kind of made me nervous, but when I called the billing department they assured me that insurance just sends something saying how much they were charged, and it doesn't accurately reflect what I owe. Then they told me my actual bill and it was extremely reasonable and they did give me the in-network discounts the facility said they would. They also gave me an additional discount which allowed me to pay the doctor and facility bill off that day! I am more than satisfied and would highly recommend this ER!

    - Rebekah B.

  • Definitely would choose here over the big-name ERs

    Great ER, super nice and friendly staff. I wasn't waiting long in the waiting room, everyone was very attentive. Definitely would choose here over the big-name ERs.

    - Qiana S.

  • Probably one of the best doctor experiences I've ever had

    I just left from their office and my experience was probably one of the best doctor experiences I've ever had. I needed to get something checked out on my leg that had been concerning me and they were able to see me within 10 minutes. The front desk gentlemen were very friendly and polite. The nurses were amazing and Dr. Meier was very caring. The nurse (Jeff?) who took my blood was so friendly and I didn't even feel it when he pricked me. They all took so much time and attention and I felt like they really listened to my concerns. They were very thorough when going over my bloodwork and very clear on what to do next. They even provided the doctor's direct line in case I needed to call in the future with any concerns. I would 100% recommend coming here.

    - Nicole F.

  • Customer service is BEYOND expectations

    Very beautiful ER. The staff's customer service is BEYOND expectations. They made sure I was comfortable the entire time and listened to all my concerns. I absolutely love it here. I've been recommending it to all my friends.

    - Zanbria W.

  • We were seen immediately and waited on hand and foot

    We had the best experience here with Dr. Rao. He and his nurses were thorough, thoughtful, and kind. Had we gone to the actual hospital we would have waited for hours and been miserable while doing it. Here we were seen immediately and waited on hand and foot. They even have snacks and coffee for the non-sick/injured. Can not recommend it highly enough and will definitely go back if needed in the future.

    - A.C.

  • Have time to talk and make sure your treatment is the best
    I am an emergency medicine doctor. I have worked for 20 years in hospital-based emergency centers. Overcrowding, long waits, small curtained rooms, are typical for many bigger ERs. As a doctor in big hospital-based ERs, I never had time to really talk to patients, due to just too many patients and not enough staff. Advance ER and other freestanding emergency departments have got rid of the wait, and they have time to talk and make sure your treatment is the best. Do a little research on your own, before you get sick, so you know where the best place is. Also, most non-hospital-based ERs honor in-network benefits so it is a great deal all the way around. It is always a good idea to know where your closest emergency center is, and cost, etc. Call a few places in your area so you know where you can get the best care for the right price. I have taken my daughter to Advance ER when she cut her face. I love this place, and now they have a plastic surgeon for all kids lacerations and adults.

    - Thomas A.

  • Dr. Allen succeeded my expectations with his bedside manner

    No wait time. Everyone from the front desk to the nurses was extremely great and very attentive. Dr. Allen succeeded my expectations with his bedside manner. Extremely caring and compassionate doctor. I recommend this place to anyone in need of quick ER care.

    - April L.

  • The experience here is much better than a traditional ER

    I hate going to the hospital but needed urgent care and came here after reading the positive reviews. The experience here is much better than a traditional ER. The service is top-notch and they make sure to get to the root cause of your problems. I would definitely recommend them if you live nearby.

    - Rachel G.

  • They treated me like royalty

    I cannot say enough about this amazing ER! They treated me like royalty - nothing at all like any medical place I've ever been to. First, you walk in and it feels like the Ritz Carlton! It's beautiful! Then the person greets you kindly and it begins. I didn't even have to sit down and fill out pages of forms - they took me straight back to a room and made me comfortable (it was a little cold for me and they could tell and immediately brought me a blanket). They began to get my "history" and very thoroughly covered every base communicating with me every step of the way. I never felt rushed or like they were trying to move me through like cattle. Oddly enough, they made being sick pretty darn pleasant! I will not go to any other ER in Dal/FW!

    - Lydia B.

  • Dr. Brian King was the most thorough and personable ER doctor I've ever seen

    The entire team at Advance ER are incredibly kind, helpful and knowledgeable. Dr. Brian King was the most thorough and personable ER doctor I've ever seen. I would go there again in a heartbeat if I ever have a need for emergency services again. Amazing team!

    - Tracie H.

  • The best ER experience
    This has been the best ER experience! The staff was friendly, professional, and knowledgeable! Dr. Peters, Beverly, and Carlos were so awesome! I would recommend this facility to EVERYONE!

    - Alesha H.

  • I felt like I was heard and acknowledged
    I had a massive asthma attack in the wee morning hours. I chose Advance ER on a whim, but I'm so glad I did. The facility is clean, modern and inviting, and the staff is friendly and caring, from the front desk to the Dr. I was seen and treated immediately and I knew that my health was a priority to the nurses and to Dr. Lee. In particular, nurse Beverly was incredible. She was friendly and kind, patient and instantly calming. She kept me informed through each step, which definitely helped keep me calm and aware of what was happening. Her bright demeanor and light conversation between the medicine made me feel confident and comfortable. Dr. Lee made sure that I was recovered and well versed on medications and other information pertinent to recovery and maintenance. He was very kind and I felt like I was heard and acknowledged, which is so important from your Dr! I will highly recommend Advance ER to anyone needing emergent care. Thanks so much to the staff for making this terrible situation better.

    - Parris M.

  • Fast, efficient and most importantly nice people

    I've had a great experience this morning at Advance ER. Dr. Chiang was absolutely wonderful. He treated me and gave me a breathing treatment. Dr. Chiang was kind with a great bedside manner. I was even offered a cappuccino during the short time I waited for my breathing treatment to begin. They also agreed to submit to my insurance for payment. I'd definitely recommend this place. Fast, efficient and most importantly nice people.

    - Wayne G.

  • If I ever find myself in need again I would not hesitate to visit this facility

    Nobody wants to go to an ER or need medical help. But if I ever find myself in need again I would not hesitate to visit this facility. I had a bad fall and my leg was getting worse. After visiting urgent care, they advised me to go to an ER where an ultrasound could be done. So I went to this ER on Friday afternoon. I was so scared walking in, but I was immediately put at ease. Dr. Chiang has a wonderful bedside manner and is truly a calming presence to an overwrought patient. The nurses were wonderful and they all knew exactly what tests were needed to make sure nothing serious was going on. Most of my questions were answered before I even asked them. Highly recommend this ER and it's wonderful, caring staff.

    - Val L.

  • Advance ER has my vote, that's for sure
    Dr. Chiang, Lauren, Vince, & Diedra were the most pleasant, thoughtful, understanding, and thorough medical staff I have ever encountered. I had abrupt onset of flank (side) pain and my husband called one urgent care center who told us they had a long wait and were soon closing. We then drove to a hospital ER and as I was writhing on the table while they were taking my vitals, I was told I was about the '16th person' in line and couldn't be moved ahead of anyone. Meanwhile, I found myself in a sea of patients with the flu and while I was dealing with 10/10 side pain I was terrified I was also going to catch the flu. Finally, we found Advance ER on google and gave them a call. They told us they had a 'no wait ER' and to come on in. At this point- I was vomiting into a barf bag in the car and couldn't get to Advance ER fast enough. They had me checked in and examined faster than I could blink. Dr. Chiang's bedside manner is UNMATCHED. He consistently offered my family and me water and other refreshments as we waited to find out what was going on. To make an extremely long, agonizing story short...Dr. Chiang quickly diagnosed me with a kidney stone and administered treatment with IV pain meds in a jiffy! He went through the necessary testing to rule in/out other causes of my side pain and his priority was to get my pain under control. Lauren and Diedra were at my side the whole time and they checked in me every few minutes. It couldn't have been a smoother process. My family and I were so impressed. I truly can't thank Advance ER enough for giving me relief from my very first kidney stone! Then to top it off with a follow-up phone call and handwritten thank you card--wow!  Now, I know the billing process is going to be a bit of a headache but I understand they will honor in-network benefits and I'm hopeful they will work with me and my insurance provider, BCBS on that end. On a final note- I received a discharge packet with all my testing/results explained in thorough detail in addition to a copy of my CT imaging so I can follow up with another physician if I choose to. They even gave me a recommendation in case I needed one. Advance ER has my vote, that's for sure. Thank you for everything!

    - Heather H.

  • Advanced ER is right up there with the best of them
    I have never reviewed a hospital, ER outpatient clinic or physician before today. However, after a visit to Advanced ER about a week ago following a work injury, I was very impressed and wanted to share. When you go to Advanced ER this is what you can expect:
    1. A great, comforting and actually beautifully decorated lobby and check-in area ( this used to be a furniture store before Advanced ER, they have done a great job.)
    2. Extremely quick check-in and room processing. I was moved to a room and vitals were taken within 10 minutes of arriving and filling out the paperwork. 
    3. The facility is extremely clean and the RN that was assigned to me was wonderful and checked in frequently. They provide an array of complimentary drinks, snacks, and other options while you wait. This wait, however, is not long.
    4. Within about 15 minutes I saw Dr. Chiang and he was great. Having been diagnosed with stage IV cancer a few years ago I have seen my share of doctors and visited several facilities. Dr. Chiang has one of the best bedside manners I have ever come across.
    5. I had a CT scan, and at a normal facility, this can take hours. At Advanced ER it took less than 20 minutes. The results themselves took 30 minutes to come back, were reviewed by the radiologist, and then Dr. Chiang and I discussed the report and I was headed home. 
    About three or four days later I was having concerns about a workers compensation issue and called Advanced ER on record releases. I spoke with Dr. Alan because Dr. Chiang was off. Dr. Alan helped guide me through what was acceptable in terms of medical releases on what was normal and what was not in terms of what my company was requesting from me. Although completely out of his realm, he didn't even hesitate to help me with any of this. The most amazing part is that he wasn't even my treating physician, and he made himself available whenever I needed to call with questions. 

    My primary medical team is at Stanford University, and secondary is UT Southwestern. However, because this was a work injury and not cancer related I stopped into Advanced ER and I am happy that I did. It is because of Dr. Alan's help to lead me through the process of workers comp and the wonderful care I received from Dr. Chiang, combined with the speed, accuracy, and great environment. Advanced ER is right up there with the best of them. I recommend highly them.

    - Sarah K.

  • The facility was very clean and the staff was very attentive
    My visit to Advance ER was great. I got in immediately. The doctor came in shortly after my vitals were taken. The facility was very clean and the staff was very attentive. I'll definitely use them in the future for any other needs that may occur.

    - Carlotta Z.

  • I was treated like a human and not a number
    Wow, their services have exceeded my expectations!! From the time I walked and the time I was leaving, I was treated like a human and not a number. The nurse was so comforting and personal. I'm new to Dallas and was starting to stress because I don't have a PCP yet and my symptoms were getting worse. The ER was my last resort since the urgent care's in the area were closed. The service was great and I want to thank the staff for treating my sickness with urgency.

    - Cierra B.

  • A hidden gem

    I never knew about Advance ER on Inwood before last week and now I'll never forget them or their compassion, attentive care and prompt medical attention they gave my 10-month-old grandson and family who were visiting from Chicago. From the moment we stepped through their doors we were greeted with empathy and a great medical staff not to mention the comfortable and beautiful surroundings. This is a hidden gem and I hope others benefit from their approach in the future!! Spread the word!

    - Judi R.

  • Made sure I was 100% pain-free before I left

    I came in with a splitting migraine and my neurologist could not help me. When I got to Advanced ER they were amazing and took care of me and made sure I was 100% pain-free before I left. It is literally the first experience I have had of its kind and I have been suffering from migraines since I was 11 years old! Thank you to to the whole team!

    - Sharalee O.

  • Professional, caring, and compassionate
    I hesitated to go to an ER Center for my needs, not knowing what to expect. However, I called the center prior to going to confirm that they can take care of my medical need and they took the time over the phone to explain how they can. There was no waiting and I immediately was evaluated. Dr. King was very patient and understanding. The nurses also were, as expected, professional, caring, and compassionate. I highly recommend this center for emergency care as opposed to going to a hospital. Don't waste a minute anticipating if you're in need, just go. Thank you, Dr. King and your staff!

    - Cinthia K.

  • Don't look anywhere else for a free-standing ER

    Always top-notch! The staff and doctors here are second to none. Professional, compassionate, and quick to get you in and out. Don't look anywhere else for a free-standing ER - you won't find one comparable anywhere close.

    - Beverly O.

  • Exceptional doctors and nurses and beautiful accommodations
    I am so grateful for Advance ER!! Exceptional doctors and nurses and beautiful accommodations. I waited about 10 minutes to see the nurse and Doctor, I was tested and treated and out in under 3 hours for a somewhat serious condition. Last time I went to a major hospital ER I waited 6 hours just to see a nurse, I was there all day, they even admitted me to the hospital and still didn't figure out the problem or make me any better. Advance ER made a quick diagnosis and actually solved the problem. Also unlike at a major hospital, I was actually treated like a person, and for that, I am very grateful. 

    My second visit to Advanced ER literally saved my life. The doctors caught and treated something that the major hospital ER missed. I am eternally grateful to outstanding doctors and nurses at Advanced ER. I would recommend this place to anyone. They have top-notch doctors, nurses, and facilities.

    - Laura S.

  • I've been twice and my only regret is not coming sooner
    I can't share enough positives about Dr. Rao and his team. From the second I walked in until the second I left, I was given the star treatment. Gone are the days where you spend an entire evening at the ER. The staff checks you in quicker than you can complete the paperwork and you are shown to your room. From there, the nursing staff and/or the physicians offer niceties (organic ice pops/paletas, beverages, savory and sweet snacks) to help you relax. Less than 5 minutes later, a nurse stops by to check your vitals and start the evaluation. After briefly consulting with the physician, he or she comes in and gets to work. I had some diagnostic work done after a car accident and it was completed and burned to a disc in less than 45 minutes. If you want a professional, expedient, and comfortable emergency room visit and are tired of languishing in a major hospital's (read: Baylor) emergency department, go see Dr. Rao and his team at Advance ER. I've been twice and my only regret is not coming sooner.

    - Previous Patient

  • If you don't feel well and need to get in & out 24/7, this is the clinic to go to

    Thanks, Whitney for being so sweet and awesome today! Most importantly my steroid shot didn't hurt! The entire staff was really helpful and did everything to make me feel better quickly. Dr. Allen and Carlos rocked too! So if you don't feel well and need to get in & out 24/7, this is the clinic to go to. Finally, I've never met anyone here that wasn't awesome! Thanks again.

    - Shawna B.

  • Everyone was personable, fast, and efficient

    Fantastic care in an emergency. They started care within minutes of walking in. The doctor was very good and the nurses were fantastic. Everyone was personable, fast, and efficient. No long waits for anything. I'm so glad this excellent facility is in my neighborhood.

    - Michael B.

  • The staff is so much nicer and communicative and the facility is amazing
    Nobody wants to go to the ER and unfortunately, since moving to Texas I have been to the ER 3 times. Having gone here twice and to Texas Presbyterian once I can say hands down this place is amazing. The staff is so much nicer and communicative and the facility is amazing. Part of my decision to go here is based on the fact that they agreed to take my insurance as in-network for all charges. On both occasions, I was quickly treated and the staff from the check-in staff to the doctor treated me with the utmost of courtesy, warmth, and professionalism. I highly recommend them.

    - Lynn C.

  • A full 180 from going to a regular ER
    Wonderful experience! The place is beautiful inside and the staff is awesome! The process of being seen is quick and simple. It is really a full 180 from going to a regular ER. I would recommend this any day over the old way. In addition to my visit being extremely pleasant, I also received a follow-up phone call from the doctor and a notecard signed by the staff to make sure everything was going well since my visit. Where else do you get that level of service? This is definitely the place to go!

    - Brook S.

  • First class service and staff
    First class service and staff. I was in a car accident and paying cash. I asked what would be the price for my services and they were up front and exact as they told. I have recommended them to other coworkers. I wish all medical facilities could be more like the staff and doctors at the Lovers Lane office. They called me twice to follow up on my wellness.

    - Stacy M.

  • By far the best experience I've had at a walk-in facility

    I had a great experience here. It is beautifully decorated, very comfortable, everyone is so hospitable and there was no wait. I was in and out in no time and both the nurse and physician were wonderful. They were efficient but not rushed at all. This was by far the best experience I've had at a walk-in facility.

    - Bailey B.

  • It was very convenient
    I had a great experience here! This place is close to my house and the day after a car accident I did not feel like waiting in a hospital ER for possibly hours! I walked right in and was immediately helped. I was taken back to get checked out very quickly and overall the process was smooth, even with x-rays! I would definitely recommend Advance ER. The doctor even called me the following day to find out how I was doing. I can't speak to cost, as this hasn't yet hit my insurance but I imagine it's typical emergency room prices. It was very convenient and when in a situation that needs to be handled quickly it's not something I worried too much about.

    - Lesley O.

  • The experience was truly top-shelf
    I went in because I thought that a sore throat was leading to an ear infection. The staff didn't let my minor issue be minor to them. I didn't have to wait. I was seen immediately and the hospitality, attention, and amenities can't be compared to any other. The experience was truly top-shelf!!! So much so, I was also having an unrelated issue with my ankle and they treated that as well. I left completely satisfied! If I ever have another emergency I will be stopping here first!

    - Sha G.

  • No wait, clean facility, and incredibly friendly staff, even at 3 AM

    Decided to go here at 3 AM when my husband was having fevers and diarrhea and I was very impressed. No wait, clean facility, and incredibly friendly staff, even at 3 AM!! They made both my husband and I very comfortable. I would definitely choose to come here over a hospital ER if it was needed again in the future. Highly recommend!

    - Allison H.

  • The facility was a lifesaver and truly exceptional
    Rushed here on a Friday evening around 10:30 PM and the overall experience was amazing!  My friend was terribly ill and highly uncomfortable. From the moment we walked in, we were floored by this facility. It was clean, beautifully decorated, very welcoming, and intimate.  

    There are so many things to rave about from our experience. The staff was super friendly and attentive, we were taken back immediately with NO wait, and the doctor was bedside just a few short minutes after our arrival. Compared to a regular hospital ER, this place was truly in a class of its own. I've spent a considerable amount of time in hospital ERs over the past years due to being a caregiver of one of my family members, so I definitely have enough experience to be able to compare accurately and honestly. I wish I had a place like this to turn to with some of those past hospital ER visits because the one-on-one care a patient receives in this facility along with the quiet and relaxing atmosphere is truly high quality and worth the difference in charges you might incur.

    *Be aware-this facility may not be the best option for everyone depending on the insurance plan you have, so you might want to do your research a little ahead of time. However, for us, the facility was a lifesaver and truly exceptional. They made sure both of us were comfortable (from warm blankets to snacks and drinks, to a larger room to accommodate both patient and visitor comfortably overnight).  We were provided with the utmost attention and care for the entire visit and that truly meant a lot. I highly recommend coming here if you are able!

    - Sonia B.

  • Provided excellent service and truly had my best interest at heart

    Absolutely fabulous ER center. The nurse there, I think his name was Mike (sorry Mike if I'm wrong on that) was incredible both times I visited. Once was a broken toe another for dehydration. The Doctor who is also an owner is wonderful. Both provided excellent service and truly had my best interest at heart. Honestly, if there were a way to make this doctor my PCP or solution to any and every medial need I would.

    - Stephanie P.

  • The nurse and doctor made me feel like a priority
    Fast check-in, friendly staff! I went in because I was sick all night and came here when I couldn't keep anything down! The nurse and doctor made me feel like a priority and I just loved the warm blankets too! I had a lot of guests and they were also very generous to them in letting them enjoy complimentary snacks and coffee! I would highly recommend this place! They also will follow up to make sure you are still feeling well!

    - Kathy K.

  • Clearly goes the extra mile to deliver a top-notch experience
    Why would anyone ever go to a hospital ER when this place exists? Beautiful waiting area, not that you'll need it since they get you in right away. Minimal paperwork, friendly staff, numerous people taking care of you within seconds. It's a really impressive facility that clearly goes the extra mile to deliver a top-notch experience.

    - Steven R.

  • Wonderful, caring and quick
    Walking into this facility you can easily be mistaken that you have walked into a designers showroom. The facility is so beautifully set up upon entrance and going to the back for service. Aside from looking great, service was absolutely friendly with the receptionist and the doctor on staff, they were absolutely wonderful, caring and quick. Note to parents who want to have kids in school sports - sports physicals are free and you can donate money to the school of your choice instead of paying.

    - Linda D.

  • Kind and understanding and kept me from a potentially dangerous situation

    I had been to two facilities for a spider bite prior to this one and when I had an allergic reaction to the medication, I immediately went to Advance ER. The facility was clean, modern, and I was seen immediately. There was talk of transferring me to a hospital, but the doctor on staff was able to treat me in the facility. The staff was kind and understanding and kept me from a potentially dangerous situation. I cannot recommend this facility enough.

    - Katy E.

  • The service and quality of this facility are top-notch
    Spacious, clean, modern facility with fast, attentive service! Thank you! My wife had a fever (as high as 102) for 3 days straight with what we found out later to be the flu. This ER had the most consistently high ratings and we could not have asked for better service. We signed in and waited only 3 minutes to be seen by 2 staff and the doctor all within 5 minutes. Her vitals were taken and they had great bedside manner of explaining everything, asking how she was feeling if they could do anything to make her more comfortable and offering a variety of snacks and beverages. Having been to the best hospitals in NY, the service and quality of this facility are top-notch. I highly recommend it.

    - Kevin G.

  • If I'm ever sick again like this I'm going to go back here
    I had the flu for the first time in ages, and being new to the area, I didn't know where to go. So I hopped on Yelp and researched places. I am so glad I came to Advance ER! I was greeted by a smiling receptionist who handed me the paperwork and then was called back to get my vitals started within three minutes of walking in. The nurse was smiling and friendly along with a very funny PA Jim! Jim had me laughing the whole time and the nurse with her infectious smile kept me in good spirits. Dr. Peters came in and he was wonderful as well. He has a calm and comforting personality. If I could I would come here for primary care needs. They have snacks, TVs, coffee, tea, water, Gatorade, and state of the art technology. The tests came back within ten minutes or less. A few days later. I received a card in the mail from Dr. Peters, Jim, Stephanie, and Chasity. If I'm ever sick again like this I'm going to go back here. Friendly, prompt, professional, and courteous staff that actually make you feel better.

    - Laurence W.

  • The whole experience was very excellent
    I was in Dallas on business, on the day of my presentation I woke up sick with a fever. I looked at several places online to see where I should go and I decided to go to Advanced ER because I figured they had all the equipment if a test or scan needed to be done. I was very glad to have chosen Advanced ER because the whole experience was very excellent. I was checked in very promptly and without much fuss. They took my insurance information and within minutes the nurse had taken me into a private room. There she took the vitals and I was seen by the doctor within minutes. The doctor had diagnosed me and had prescribed the medicine to address the illness but he also prescribed me medicine to address my immediate symptoms so that I am able to go with the presentation that brought me to Dallas in the first place. This booster also helped me on my flight back to California. The whole process took less than an hour and I was on my way to the pharmacy to pick up the prescriptions that were given to me by the doctor. The next day they even followed up with a phone call to make sure that I was doing OK. I wish there was an establishment like this closer to my house in case of an emergency. I highly recommend Advance ER!

    - Ive G.

  • I was so well taken care of and am so appreciative
    Amazing amazing amazing! Went in for 2 sliced thumbs due to a broken apple wedger/slicer - so much for trying to feed my kids fruit! BEAUTIFUL facility, greeted by friendly sociable office personnel, was taken back by the time I finished my paperwork, was tended to by 2 nurses, a paramedic, and the doctor, and was on my way home within 45 minutes of leaving my house! I was so well taken care of and am so appreciative! I also found out that they have Teledoc services with Children's -- I won't even hesitate to bring my children there! Well done and thank you!

    - Lauren F.

  • This place is 100% "patient-centered"
    Absolutely the BEST care I've ever received from an ER. I went in with severe stomach pains. I was greeted warmly the moment I walked in the doors. I was called back by the nurse almost immediately. Once I was in my room I was immediately greeted by my RN Laurie who took very good care of me. Shortly after getting settled in I was seen by Dr. Pettit who was extremely kind and generous with his time. Immediately the team began running tests to find out what was wrong with my stomach. While waiting for results I was constantly checked on to see if I needed anything. Not once did I feel neglected or overlooked. They even asked my fiancé if she wanted anything. Finding the words to express how SAFE & COMFORTABLE I felt is difficult because this facility and its staff exceeded any expectation I had. I pray that I don't ever need to come back to the ER, but if I do, Advance ER will be my ONLY choice. Thank you, Dr. Pettit, Laurie & Irina. (And the nice young man at the front desk) you made my visit very memorable. This place is 100% "patient-centered" do yourself a favor and let them treat you. They even sent me a card in the mail the next day that everyone signed!

    - Matt D.

  • Impressive 5-star service from all staff
    We brought our daughter in for an injury in the middle of the night. We were greeted and brought back into a room almost immediately. The personable Doctor came in promptly and ordered some X-Rays. The X-Ray staff was so kind that she brought my daughter back from the X-Ray department instead of continuing on with the X-Rays as my daughter was feeling nauseous. The doctor quickly ordered some medication to relieve her nausea. The X-Ray staff later returned to take my daughter for more X-rays after making sure that the medication had kicked in and she was feeling better! Impressive 5-star service from all staff! Will definitely will return if we have any medical issue.

    - Wendy C.